Brand new imac pro with apple care

Congratulations on your brand new iMac Pro!

With AppleCare+, you're covered for accidental damage, including drops, spills, and other mishaps. Here's what you can expect:

What's covered:

  1. Accidental damage: AppleCare+ covers accidental damage, such as drops, spills, or other mishaps, for up to two incidents per year.
  2. Malfunction: AppleCare+ covers malfunctions, including hardware and software issues, for the duration of the coverage period.
  3. 24/7 priority support: You'll get priority access to Apple's technical support team, available 24/7.

What's not covered:

  1. Intentional damage: Damage caused by intentional actions, such as vandalism or misuse, is not covered.
  2. Normal wear and tear: AppleCare+ does not cover normal wear and tear, such as scratches or fading.
  3. Software issues: AppleCare+ does not cover software issues, such as viruses or malware, unless they're caused by a hardware failure.

How to file a claim:

  1. Contact Apple Support: Reach out to Apple Support by phone, email, or online chat.
  2. Describe the issue: Provide a detailed description of the issue, including any error messages or symptoms.
  3. Schedule a repair: Apple will schedule a repair or replacement, depending on the issue.

Additional tips:

  1. Keep your AppleCare+ coverage active: Make sure to keep your AppleCare+ coverage active by paying the annual fee.
  2. Back up your data: Regularly back up your data to prevent loss in case your iMac Pro needs to be repaired or replaced.
  3. Handle your iMac Pro with care: Take care of your iMac Pro to minimize the risk of accidental damage.

Enjoy your new iMac Pro, and don't hesitate to reach out if you have any questions or concerns!