Blu vivo 5r new screen not working

Sorry to hear that the new screen on your Blu Vivo 5R is not working properly. Here are some troubleshooting steps you can try to resolve the issue:

1. Restart your phone: Sometimes, a simple reboot can resolve the issue. Press and hold the Power button until the phone shuts down, then press the Power button again to turn it back on.
2. Check for physical damage: Inspect the screen for any physical damage, such as cracks, scratches, or broken glass. If the screen is damaged, it may not work properly.
3. Clean the screen: Dirt, dust, or other debris on the screen can cause issues. Use a soft cloth and a gentle cleaning solution to clean the screen. Avoid using harsh chemicals or abrasive materials that can damage the screen.
4. Check the screen settings: Ensure that the screen is not set to "Turn off" or "Dim" in the phone's settings. Go to Settings > Display > Screen timeout and adjust the setting to your preference.
5. Update your phone's software: Ensure that your phone's software is up to date, as updates often include bug fixes and improvements. Go to Settings > System > System update and check for updates.
6. Reset your phone: If the issue persists, try resetting your phone to its factory settings. This will erase all data on the phone, so be sure to back up your data before doing so. Go to Settings > System > Reset options and follow the prompts.
7. Contact Blu support: If none of the above steps resolve the issue, it's possible that there's a hardware problem with the screen. Contact Blu's customer support for further assistance. They may be able to repair or replace the phone for you.

If you're still having trouble, you can also try visiting a authorized service center or a third-party repair shop for further assistance.

Remember to always handle your phone with care to avoid any physical damage that could affect the screen's functionality.