Bbc news app not working
Sorry to hear that the BBC News app is not working for you. Here are some troubleshooting steps you can try to resolve the issue:
- Restart the app: Sometimes, simply restarting the app can resolve the issue. Try closing and reopening the BBC News app to see if it starts working again.
- Check your internet connection: Make sure you have a stable internet connection. If your internet connection is slow or unreliable, it may cause the app to malfunction. Try checking your internet connection on another device to see if it's working properly.
- Update the app: Ensure that you're running the latest version of the BBC News app. Go to the app store (e.g., Apple App Store or Google Play Store) and check for updates. If an update is available, install it and see if it resolves the issue.
- Clear app data and cache: Clearing the app's data and cache can sometimes resolve issues. To do this:
- For Android devices: Go to Settings > Apps > BBC News > Storage > Clear data and Clear cache.
- For iOS devices: Go to Settings > [your name] > Storage & iCloud Usage > Manage Storage > BBC News > Offload App.
- Check for app restrictions: If you're using a parental control app or have restrictions set up on your device, it may be blocking the BBC News app. Check your device's settings to ensure that the app is not restricted.
- Try a different browser or device: If you're using a mobile device, try accessing the BBC News website using a different browser or device to see if the issue is specific to the app or your device.
- Contact the BBC: If none of the above steps resolve the issue, you can contact the BBC's customer support team for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.
I hope these steps help you resolve the issue with the BBC News app.