Avaya news
Here are some recent news and updates from Avaya:
Recent News
- Avaya Announces New Cloud-Based Contact Center Solution: Avaya has launched a new cloud-based contact center solution, Avaya OneCloud CCaaS, designed to help businesses provide exceptional customer experiences. (Source: Business Wire)
- Avaya Partners with Google Cloud to Enhance Customer Experience: Avaya has partnered with Google Cloud to integrate its contact center solutions with Google Cloud Contact Center AI, enabling businesses to leverage AI-powered customer service. (Source: PR Newswire)
- Avaya Acquires Spoken Communications: Avaya has acquired Spoken Communications, a cloud-based contact center solutions provider, to expand its cloud-based contact center offerings. (Source: Business Wire)
Industry Recognition
- Avaya Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service: Avaya has been recognized as a Leader in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for the 10th consecutive year. (Source: Gartner)
- Avaya Wins 2022 CRM Magazine Award: Avaya has won the 2022 CRM Magazine Award for Best Contact Center Solution for its Avaya OneCloud CCaaS solution. (Source: CRM Magazine)
Product Updates
- Avaya OneCloud CCaaS Now Available in the AWS Marketplace: Avaya's cloud-based contact center solution, Avaya OneCloud CCaaS, is now available in the AWS Marketplace, making it easier for businesses to deploy and manage their contact center solutions in the cloud. (Source: Avaya)
- Avaya Enhances Its Video Conferencing Solution: Avaya has enhanced its video conferencing solution, Avaya Spaces, with new features such as AI-powered meeting analytics and enhanced collaboration tools. (Source: Avaya)
Company News
- Avaya Appoints New CEO: Avaya has appointed Jim Chirico as its new CEO, succeeding Kevin Kennedy. (Source: Business Wire)
- Avaya Expands Its Operations in India: Avaya has expanded its operations in India, opening a new office in Bengaluru to support its growing customer base in the region. (Source: Business Wire)
These are just a few of the recent news and updates from Avaya. If you're interested in learning more, I can provide you with additional information or help you find specific news articles or press releases.