Am unable to create new apn on htc butterfly

I'm here to help!

The HTC Butterfly is an older device, and it's possible that the APN settings might not be easily accessible or editable on the device. However, I'll provide some troubleshooting steps to help you create a new APN on your HTC Butterfly:

  1. Check if APN settings are enabled: Go to Settings > Mobile networks > Access Point Names (APN). If you don't see this option, it's possible that APN settings are disabled. Try enabling it by going to Settings > Mobile networks > Settings > APN settings.
  2. Check if your carrier supports APN editing: Some carriers might not allow editing of APN settings on certain devices. Check with your carrier to see if they support APN editing on the HTC Butterfly.
  3. Try using the stock APN settings: If you're unable to create a new APN, try using the stock APN settings provided by your carrier. You can usually find these settings on your carrier's website or by contacting their customer support.
  4. Use a third-party APN editor app: There are some third-party apps available that can help you edit APN settings on your HTC Butterfly. However, be cautious when using these apps, as they might not be compatible with your device or carrier.
  5. Perform a factory reset: If none of the above steps work, you can try performing a factory reset on your device. This will restore your device to its original settings, which might resolve the issue. However, be aware that this will erase all your data, so make sure to back up your important files and data before doing so.

Some popular third-party APN editor apps for Android devices include:

Please note that these apps might not work on your HTC Butterfly, and it's always recommended to use the stock APN settings provided by your carrier.

If you're still unable to create a new APN on your HTC Butterfly, you may want to consider contacting your carrier's customer support for further assistance.