6 p's of breaking bad news
The 6 Ps of breaking bad news are a framework used by healthcare professionals to help them deliver difficult news to patients and families in a compassionate and effective manner. The 6 Ps stand for:
- Prepare: Before delivering the bad news, prepare yourself emotionally and mentally. Take a few deep breaths, gather your thoughts, and try to remain calm and composed.
- Present: Present the information clearly and concisely, using simple language and avoiding jargon or technical terms. Be honest and direct, but also be sensitive to the patient's emotional state.
- Participate: Encourage the patient and their family to participate in the conversation, asking questions and seeking clarification. This helps them feel more in control and involved in the decision-making process.
- Pace: Pace the conversation to allow the patient and their family to process the information. Avoid overwhelming them with too much information at once, and be prepared to pause or slow down if needed.
- Pain: Be aware of the patient's emotional pain and suffering, and offer empathy and support. Acknowledge their feelings and validate their emotions, without minimizing their experience.
- Plan: Offer a plan or next steps, including any treatment options, support services, or follow-up appointments. This helps the patient and their family feel more in control and prepared for what's to come.
By following the 6 Ps, healthcare professionals can help patients and families cope with bad news in a more effective and compassionate way.