59 7 of electricity customers still on estimated billing nerc

It seems like you're referring to a situation where 59% of electricity customers in a specific region (NERC) are still on estimated billing. Here's a breakdown of what this might mean:

• Estimated billing: In some cases, utility companies may not be able to read the actual meter readings of all customers, which can lead to estimated billing. This is often due to various reasons such as:
  • Meter malfunctions or damage
  • Meter not being accessible
  • Meter not being installed or not functioning properly
  • Customer not providing accurate meter readings
• NERC (North American Electric Reliability Corporation): NERC is a non-profit organization that ensures the reliability of the bulk power system in North America. It sets standards and guidelines for the electric power industry, including metering and billing practices.

Given the high percentage of customers on estimated billing (59%), it's likely that there are some underlying issues that need to be addressed. Some possible causes could be:

• Metering infrastructure issues: The utility company may need to upgrade or replace their metering infrastructure to ensure accurate readings.
• Customer communication: The utility company may need to improve communication with customers to ensure they understand the estimated billing process and any necessary actions to resolve the issue.
• Meter reading frequency: The utility company may need to increase the frequency of meter readings to reduce the number of customers on estimated billing.

To resolve this issue, the utility company may need to:

• Conduct a thorough investigation to identify the root cause of the problem
• Implement measures to improve metering infrastructure and accuracy
• Enhance customer communication and education
• Develop a plan to reduce the number of customers on estimated billing over time

It's essential for the utility company to address this issue promptly to ensure customer satisfaction and maintain a positive reputation.