247.ai news

247.ai is a leading provider of AI-powered customer service solutions. Here are some recent news and updates about the company:

Recent News:

  1. 247.ai Raises $15 Million in Series A Funding: In October 2020, 247.ai announced that it had raised $15 million in Series A funding from investors including Foundation Capital, NextEquity Partners, and existing investors. The funding will be used to expand the company's product and engineering teams, as well as to accelerate its growth in the customer service market.
  2. 247.ai Partners with Salesforce: In August 2020, 247.ai announced a partnership with Salesforce, a leading customer relationship management (CRM) platform. The partnership enables 247.ai's AI-powered customer service solutions to integrate with Salesforce, allowing businesses to provide seamless and personalized customer experiences.
  3. 247.ai Expands Its AI-Powered Customer Service Platform: In June 2020, 247.ai announced the expansion of its AI-powered customer service platform to support multiple languages and channels, including voice, text, and messaging apps. The platform uses machine learning algorithms to analyze customer interactions and provide personalized responses.

Industry Recognition:

  1. 247.ai Named a Top 10 Customer Service Solution Provider: In 2020, 247.ai was named a Top 10 Customer Service Solution Provider by CIO Applications, a leading technology publication.
  2. 247.ai Recognized as a Leader in AI-Powered Customer Service: In 2020, 247.ai was recognized as a leader in AI-powered customer service by Frost & Sullivan, a leading research and consulting firm.

Awards and Recognition:

  1. 247.ai Wins the 2020 AI Breakthrough Award: In 2020, 247.ai won the AI Breakthrough Award for its AI-powered customer service platform, which was recognized for its innovative use of artificial intelligence in customer service.
  2. 247.ai Named a Finalist for the 2020 CRM Evolution Award: In 2020, 247.ai was named a finalist for the CRM Evolution Award, which recognizes excellence in customer relationship management.

These are just a few examples of the recent news and updates about 247.ai. The company continues to innovate and expand its AI-powered customer service solutions, and is recognized as a leader in the industry.