2020 commission to intensify enforcement of consumers complaints
You're referring to the 2020 Commission to Intensify Enforcement of Consumer Complaints in the Philippines.
The Commission was created through Executive Order No. 84, signed by President Rodrigo Duterte on August 12, 2020. The Commission's main objective is to intensify the enforcement of consumer complaints and protect the rights of Filipino consumers.
The Commission is composed of representatives from various government agencies, including:
- Department of Trade and Industry (DTI)
- Department of Justice (DOJ)
- Department of Labor and Employment (DOLE)
- Philippine Competition Commission (PCC)
- Securities and Exchange Commission (SEC)
- Bangko Sentral ng Pilipinas (BSP)
- Philippine National Police (PNP)
The Commission's powers and functions include:
- Investigating and resolving consumer complaints
- Conducting market research and monitoring to identify consumer protection issues
- Issuing cease and desist orders to erring businesses
- Filing cases against violators of consumer protection laws
- Providing education and awareness campaigns to promote consumer protection
The Commission is also tasked with developing a comprehensive consumer protection plan, which includes strategies to:
- Enhance consumer education and awareness
- Strengthen consumer protection laws and regulations
- Improve consumer complaint handling and resolution
- Enhance cooperation and coordination among government agencies
- Promote consumer protection in the digital age
Overall, the Commission aims to promote a culture of consumer protection in the Philippines, ensuring that consumers are protected from unfair business practices and that their rights are respected and enforced.