2019 npower news
Here are some news articles and updates related to npower, a UK-based energy supplier, from 2019:
- npower fined £26.5m for mis-selling energy deals (January 2019): npower was fined by the energy regulator, Ofgem, for mis-selling energy deals to vulnerable customers, including the elderly and those with disabilities. (Source: BBC News)
- npower to cut gas and electricity prices (February 2019): npower announced that it would be cutting its gas and electricity prices for millions of customers, citing a reduction in wholesale energy costs. (Source: The Telegraph)
- npower's parent company, Innogy, sells UK energy business (March 2019): Innogy, the German energy company that owns npower, announced that it would be selling its UK energy business to E.ON and RWE, two other German energy companies. (Source: The Guardian)
- npower's customer service ratings improve (June 2019): npower's customer service ratings improved, according to a survey by the energy regulator, Ofgem. The company's customer service score increased from 64% to 71% over the past year. (Source: Energy Live News)
- npower to invest £10m in energy efficiency measures (July 2019): npower announced that it would be investing £10m in energy efficiency measures, including smart meters and energy-efficient appliances, to help customers reduce their energy consumption. (Source: Energy Voice)
- npower's profits fall due to price cap (August 2019): npower's profits fell by 40% due to the introduction of a price cap on energy bills, which limited the company's ability to increase prices. (Source: The Times)
- npower to offer 100% renewable electricity (September 2019): npower announced that it would be offering 100% renewable electricity to its customers, sourced from wind and solar power. (Source: Business Green)
- npower's customer numbers decline (October 2019): npower's customer numbers declined by 10% over the past year, due to increased competition in the energy market. (Source: Energy Live News)
- npower's parent company, E.ON, acquires RWE's UK energy business (November 2019): E.ON, the parent company of npower, acquired RWE's UK energy business, creating one of the largest energy companies in the UK. (Source: The Financial Times)
- npower's future uncertain after parent company's restructuring (December 2019): The future of npower was uncertain after its parent company, E.ON, announced plans to restructure its UK energy business, which could lead to job losses and changes to the company's operations. (Source: The Independent)
These news articles and updates provide a snapshot of npower's activities and challenges in 2019, including its efforts to improve customer service, invest in energy efficiency measures, and adapt to changes in the energy market.