2016 update for a new konga seller

Congratulations on joining Konga! Here's an update on what you need to know as a new Konga seller in 2016:

Fees and Commission

• Selling fee: 10% of the sale price (minimum of N100)
• Commission: 5% of the sale price (minimum of N50)
• Payment processing fee: 2.5% + N10 per transaction

Product Listing

• You can list up to 100 products at a time
• Each product listing has a maximum of 10 images
• You can add a video to your product listing
• Product categories and subcategories help customers find your products easily

Payment Options

• Konga accepts various payment options, including:
  • Credit/Debit cards (Visa, Mastercard, Verve)
  • Bank transfers (GTBank, Zenith Bank, First Bank, UBA)
  • KongaPay (Konga's mobile payment solution)

Shipping and Delivery

• You can choose from various shipping options, including:
  • Konga's in-house shipping service
  • Third-party shipping services (e.g. Aramex, DHL)
• You can set your own shipping rates and policies
• Customers can track their orders in real-time

Customer Support

• Konga offers 24/7 customer support through phone, email, and live chat
• You can also contact Konga's customer support team for assistance with any issues

Returns and Refunds

• Konga has a returns and refunds policy in place
• Customers can initiate a return or refund request within 7 days of delivery
• You will be notified and required to process the return or refund

Product Reviews

• Customers can leave reviews and ratings for your products
• Positive reviews can increase your product's visibility and credibility
• You can respond to customer reviews and ratings to show your commitment to customer satisfaction

Konga's Seller Hub

• Konga's Seller Hub is a dashboard where you can manage your store, track orders, and view sales reports
• You can also access Konga's seller support team and resources from the Seller Hub

Tips for Success

• Optimize your product listings with relevant keywords and descriptions
• Use high-quality product images and videos
• Set competitive prices and offer promotions to attract customers
• Provide excellent customer service to build trust and loyalty
• Monitor your sales and adjust your strategies accordingly

By following these guidelines and tips, you can set yourself up for success as a Konga seller in 2016. Good luck!