2016 npower latest news
A blast from the past! npower was a British energy supplier that was acquired by E.ON in 2015. Here are some news articles from 2016 related to npower:
- npower's customer service woes continue (January 2016): A report by the energy regulator Ofgem found that npower had failed to improve its customer service standards, with many customers still experiencing long wait times and poor communication.
- npower to cut gas and electricity prices (February 2016): npower announced a price cut for its customers, reducing gas and electricity prices by an average of 5.1% and 4.1%, respectively.
- npower's profits plummet (March 2016): npower's parent company, E.ON, reported a significant decline in profits for the energy supplier, citing increased competition and regulatory pressures.
- npower's customer base shrinks (June 2016): npower's customer base continued to decline, with the supplier losing over 100,000 customers in the first half of the year.
- npower's energy efficiency scheme launched (July 2016): npower launched a new energy efficiency scheme, offering customers free energy-saving measures such as loft insulation and boiler upgrades.
- npower's customer service improves (September 2016): npower reported an improvement in its customer service standards, with customers experiencing shorter wait times and better communication.
- npower's prices to rise (October 2016): npower announced a price increase for its customers, citing rising wholesale energy costs and increased costs of providing energy efficiency measures.
- npower's future uncertain (December 2016): There were reports that npower's future as a standalone energy supplier was uncertain, with some speculating that E.ON may consider selling the business or merging it with another supplier.
These news articles provide a snapshot of the challenges and changes faced by npower in 2016, including customer service issues, price changes, and regulatory pressures.