11 questions to ask your new home builder
Congratulations on choosing a new home builder! Here are 11 questions to ask your new home builder to ensure you're making the right decision:
- What is your company's reputation and experience in the industry?
- Ask for references, reviews, and testimonials from previous clients.
- Check online reviews on platforms like Yelp, Google, and Facebook.
- What is the scope of work included in the contract?
- Clarify what is included in the base price and what additional costs may apply.
- Ensure you understand what is covered under warranty and for how long.
- What is the timeline for construction, and what are the milestones?
- Get a detailed project schedule, including start and completion dates.
- Ask about the process for addressing any delays or issues that may arise.
- What is the quality of the materials and construction methods used?
- Ask about the types of materials used, such as insulation, windows, and roofing.
- Inquire about the construction methods, such as framing, drywall, and finishing.
- How do you handle changes or modifications to the original plan?
- Understand the process for requesting changes and the associated costs.
- Ask about any limitations or restrictions on making changes.
- What is the process for addressing defects or issues after construction is complete?
- Find out who to contact and how to report any issues.
- Clarify the process for resolving disputes and the timeline for resolution.
- What is the warranty and maintenance policy?
- Understand the length of the warranty and what is covered.
- Ask about the maintenance requirements and recommended schedules.
- How do you handle customer service and communication?
- Ask about the communication channels and frequency (e.g., regular updates, progress reports).
- Find out who to contact for questions, concerns, or issues.
- What is the process for resolving disputes or conflicts?
- Understand the process for addressing any disagreements or issues that may arise.
- Ask about the role of third-party mediators or arbitrators.
- What are the costs associated with closing and moving in?
- Clarify the costs for inspections, appraisals, and other closing-related expenses.
- Ask about any additional fees or charges for utilities, permits, or other services.
- What is the process for addressing any issues or defects that arise during the warranty period?
- Understand the process for reporting and resolving issues during the warranty period.
- Ask about the timeline for resolution and the level of support provided.
Remember to take notes and ask follow-up questions to ensure you have a clear understanding of the builder's processes and policies. This will help you make an informed decision and set expectations for your new home building experience.