Learn more about National Hospital Insurance Fund and find out how to open and login to an NHIF account online, check my NHIF statement/status as well as discover the Self Care Portal.

4 Easy Ways to Register for NHIF Account

Have you registered for NHIF? Here’s what to do:

Self-Member Registration

The following are the requirements.

  1. National ID Number
  2. Date of Birth
  3. Mobile Phone Number
  4. Employer’s NHIF Code if Employed
  5. Your County
  6. Nearest NHIF Office

How to Access the NHIF Self Care Portal

Use NHIF Self-care Portal to access NHIF services. Service you will access includes, choice/change of facility, view contributions, pay arrears, and much more.

  1. Go to NHIF Website
  2. Scroll down the page
  3. Select “Self Care” under Get Help Online or Download Registration Forms

Well done!!! If you are new, here’s how to open an NHIF account online.

How to Login to NHIF Self Care Portal

Follow these simple steps to log into the NHIF hospital account or open a new online.

  1. Access the NHIF Self Registration Portal
  2. Enter your ID Number OR Not Registered?
  3. Input your National ID and Year of Birth
  4. Tap the Continue button to complete the registration

Open NHIF Account Using Mobile Phone Shortcode

The NHIF USSD allows you to access various NHIF self care services. For new members, you can dial *155# on any phone toll-free and register as an NHIF member.

  1. Dial *155#
  2. Select option 1Registration
  3. Provide all required details
  4. Make payment
  5. Submit to be a member

After registration, you will get an NHIF member number by SMS. You will now be able to access NHIF self-care services which include Payment of Monthly contributions, Payment of Penalties, and Arrears.

You will also be able to select a hospital(s) of your choice for the main member and the dependants. At any time you can change the selected hospital for each member.

Pay NHIF via Mobile Money

You can Pay Monthly Contributions, penalties, and Arrears via USSD and Mobile App

  1. Login to via USSD/Mobile App
  2. Tap ‘Payment’
  3. Select Type of Payment
  4. Enter Amount to Pay
  5. Enter Mobile Phone to Pay from
  6. Await MPESA PIN Prompt on paying the Mobile phone

Change Chosen Hospital

You can change the chosen hospital for Principal Member and Dependants. To Change a Hospital under supa cover, follow these steps

  1. Log in to Web/Mobile App or via USSD
  2. Tap ‘Change Facility’
  3. Select Member/Dependant
  4. Select County
  5. Choose Hospital in the selected County
  6. Submit to Save Change of Hospital

Choose Preferred Hospital

You can choose the hospital of choice for Principal Member and Dependants. To select a hospital under supa cover, follow these steps

  1. Log in to Web/Mobile App or via USSD
  2. Tap ‘Choose Facility’
  3. Select Member/Dependant
  4. Select County
  5. Choose Hospital in the selected County
  6. Submit to Save Choice of Hospital

How to Check the NHIF Statement Status of Your Card

You can always check your status or get your NHIF details by:

  • Dialing *155#
  • Sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550
  • using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF online Selfcare platform.

NHIF Contact Details

24/7 Support

If you need Help from NHIF Support Team, use the following methods

  1. Via USSD then select support
  2. log in via Mobile App then select support
  3. Call 8888 Toll-Free

Download NHIF App for Android

Download NHIF App for iPhone

For queries, Call NHIF Toll Free Line 0800 720 601.



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