The National Social Security Fund is a Kenyan government agency responsible for the collection, safekeeping, responsible investment and distribution of retirement funds of employees in both the formal and informal sectors of the Kenyan Economy. Participation for both employers and employees is compulsory. The fund is both a pension fund and provident fund. How to check the NSSF number in Kenya

The National Social Security Fund was established in 1965 through the Act of Parliament Cap 258 of the Laws of Kenya. It initially operated as a Department of the Ministry of Labour until 1987 when the act was amended, transforming the fund into a state corporation under the management of a board of trustees. Under the National Social Security Act of 2013, both employed and the self-employed and their dependents qualify as contributing members. The act (law) on pension requires all Kenyans that are above 18 years of age to register to the program.

The board of trustees is composed of workers’ representatives through the Central Organization of Trade Unions, employers through the Federation of Kenya Employers and the Government of Kenya through the Ministries of Labour and Finance. This composition ensures that the board accommodates the views and aspirations of the three social partners in policy formulation and running of the organization.

How to check the NSSF number in Kenya

When you register with the NSSF, you get issued an NSSF card that bears your name and NSSF number, among other details. This identifies you as an individual and helps you make your contributions easily. If you have lost your NSSF number, you can request it from any of our Social Media pages, Email us at info@nssfkenya.co.ke or call our toll-free line  0800 2212744. To replace your NSSF card, kindly visit any of our offices with a copy of your ID for a printout. You will be charged Ksh.200 for card replacement.

If you have lost your NSSF card and need to retrieve your number for one reason or another, all you need is a computer or a mobile phone with a stable internet connection. You can then check the NSSF number online through the NSSF self-service portal. You can likewise contact the NSSF help team to retrieve your NSSF number.


How to Check NSSF Status via SMS

If you want to keep tabs on your statutory contributions, you may want to check the status of your NSSF contributions. A few years ago, you would be required to visit the respective offices to obtain a statement.

  1. Send the word “NSSF” to *303# and follow instructions.
  2. Type NSSF, NSSF No, Date of Birth, Full Names and send to *303#. Remember to leave space after typing each detail.
  3. You will receive a PIN (after they validate their data)
  4. Type Bal, your new PIN” and send to *303#
  5. View your statement balance.

How to check your NSSF statement via USSD

  • Dial *303#
  • Select member services > Contribution Information > Email Contribution Statement

You will receive a PDF copy of your statement in your email.

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